Standard Invoice Terms & Conditions
1. Non Financial Conditions
1.1 Goods once sold will not be taken back or exchanged.
1.2 Exchange (if allowed) must be within 7 days and only for unused products with original tags and invoice.
1.3 Customized / altered garments (e.g., stitched Mekhela Chador, blouses) are strictly non-returnable.
1.4 Dry clean only recommended for Muga, Pat, and premium silk fabrics.
1.5 No guarantee on color fastness, shrinkage, or texture changes after washing.
1.6 The seller shall not be responsible for damage due to improper care.
1.7 Handloom designs may slightly differ from displayed samples.
1.8 Any visible damage/defect must be reported at the time of purchase/delivery. No claims will be entertained after acceptance of goods.
2. Financial Conditions
2.1 GST charged as per applicable rates under Goods and Services Tax Act, 2017.
2.2 Input Tax Credit (ITC) is not applicable for retail consumers.
2.3 Full payment is required at the time of purchase. No credit facility for retail customers unless expressly agreed.
2.4 Customers must verify product details, quantity, and price before payment. Invoice once generated will not be altered.
2.5 All disputes subject to jurisdiction of courts at Guwahati, Assam.
